product overview

A business process is a set of related tasks logically carried out by people or machines to achieve a previously defined business-oriented result (for both internal and external customers). Business processes lie at a company’s core and are what sets one apart from the competition.

The objective of this approach is to streamline the activities linked to these processes. When done transversally and all the respective agents (providers, employees and customers) are involved, it increases efficiency, agility, control and the return on investment.

BPM4Media is a solution oriented towards managing business processes in the M&E industry, unifying its many audiovisual production systems around a business standpoint, and consequently it integrates agnostic applications. This way the entire lifecycle of audiovisual content can be administered.

BPM4Media orchestrates manual tasks to help operators manage their tasks and integrates them with automated tasks common to the industry (transcoders, QC, MAM, BMS, video servers, automations, etc…) What’s more, traceability is employed in all actions, guaranteeing the security of these operations.

• Business Process Manager (BPM)
• BPMN2 Modeller
• Business Rules Manager (BRMS)
• Human Task Motor
• Control Panel and Reports (BAM and BI)
• Integration Bus with SOA architecture

applications

Content Acquisition
• Receiving orders from the traffic system.
• Communication with providers.
• Reception and editorial validation of the content.
• Sending electronic delivery orders to the finance department.
• Automatic quality control.
• Notification of rejected material.
• Sending payment cancellations to the finance department.
• Sending and receiving dubbing and/or subtitles.
• Video transcoding.
• Audio extraction.
• Editing.
• Conforming.
• Registry in the Media Asset Management system.
• Sending updated metadata to systems.

Multi-screen content publishing
• Loading content lists.
• Video transcoding.
• Automatic quality control.
• XML Generation with metadata for the distribution platform.
• Social network integration (YouTube, Vimeo, Twitter, Facebook).
• CMS Integration (video and metadata).
• Integration with Big Data prediction systems for automating processes.

Sending content to broadcast playouts
• Material transfer policies for grids and guidelines based on business rules.
• Automatic material prioritizing (fast lanes)
• Automatic quality control.
• Expedited delivery of materials to different remote stations.
• Notification of rejected material.
• Notification of pending material.
• Alarms for material unavailable due to status or broadcast date.
• Control panel (Dashboard) to supervise in real time.

Mass digitalization of archives
• Importation of legacy system megadata.
• Automatic creation of intake orders.
• Introduction of tasks and additional metadata validation.
• Automatic QC.
• Registry in the digital archive system.
• Sending systems updated megadata.

Mass digitalization of archives
• Importation of legacy system megadata.
• Automatic creation of intake orders.
• Introduction of tasks and additional metadata validation.
• Automatic QC.
• Registry in the digital archive system.
• Sending systems updated megadata.

Management of incident reports and ongoing operator tasks
• Management of routine tasks (checklist).
• Management of departmental tasks
• Creation of reports on broadcast incidents.
• Parallel management of report versions (internal / customer).
• Creation of reports on technical incidents.
• Immediate notification on serious incidents.
• Application of SLAs integrated with the business rules.
• Scaled management of incident validation according to urgency.
• Automated sending of customer-validated incidents validate.
• Integration with legal copy systems.
• Integration with video analysis systems in real time.

Characteristics

· Service oriented Architecture (SOA).
· Enterprise Service Bus (ESB) to make it easier to integrate company and audiovisual services and applications.
· BPM Engine to orchestrate business processes.
· BPMN2 Call Modeller to edit processes graphically with standard annotation.
· Business Rule Management System (BRMS), defining the company policies that govern operations.
· Operational Control Panel with detailed information in real time on all the organizational areas being deployed (BAM).

Advantages

· Unified Solution guarantees the integration of each module in the proposed architecture, regardless of the manufacturer or the MAM(s) used by the facility, thus covering the entire value chain.

· Oriented toward services. The Enterprise Service Bus (ESB) allows the business logic of the systems to be abstracted. This means that changing out one of the applications does not imply having to integrate the new one with each of the older applications.

· Business approach allows for the integration of everyday tools used by the company (ERP, CRM, Intranet, Extranet)

· Notification Generator so users (internal and external) can receive alerts and notices according to different process status points, improving the reaction time to contingency situations.

· Expert team having in-depth knowledge of audiovisual business processes to help define the most efficient processes for your business.

Benefits

· Automates business processes for audiovisual companies, integrating them with specific audio and video tools.

· Eliminates administrative tasks which use tools such as spreadsheets, word processors, emails… in managing these processes.

· Synchronizes business and operations.

· Interrelates (or communicates) with the organization transversally.

· Promotes group-working among operators.

· Continually streamlines business processes, improving efficiency and increasing ROI.

· Improves the quality of the operations being carried out.

· Displays information on all these business processes in real time using a personalized dashboard, allowing for decisions to be taken proactively.

· Allows the business rules to be defined according to guidelines suited to audiovisual processes.

· Heightens the security of system operations, as it uses tracking in all actions, both automatic and manual.

· Agnostic applications. Allows for changes to the system without having to adjust the business logic.